SHIPPING and RETURNS

We make every attempt to process your order the same day it is received. Most orders are shipped within 24 hours.
We ship UPS, or small items USPS. UPS fees are calculated through their system and are actual UPS charges based on your location and weight of your order. If you have an overnight rush order please call us and we will explain the possibilities. Any special shipping instructions such as OVERNIGHT AIR SHIPMENTS or extra services will be quoted at current rates. Call: 530-337-6245 or e-mail: Customer Service

Your Satisfaction is important. If you need to return a purchase please call within 10 days of receiving your order for a Return Authorization Number. All returns must be authorized. Product must be in original condition. Shipping costs are not refundable.

Once your return has been authorized, please re-pack your return items in the original packaging and include a description inside each package with the reason for returning the item(s), i.e. "product is damaged", "I am not satisfied", etc. Include your full name and address to ensure a timely refund or exchange. You are responsible for shipping the returned merchandise to the return address listed on the package.